Back to Home

Terms of Service

Last Updated: October 5, 2026

1. What you're buying

Resly enlarges and sharpens images, and can reshape them to a size you choose by extending the background with AI instead of cropping. There are three ways to use it:

  • Pay per image. No account. You upload up to 5 images, see the price, and pay once for that order. Nothing recurs.
  • Resly Studio. An account for businesses and frequent users, paid with credits. One credit enhances one image. Credits come in one-time packs or monthly plans; plans renew automatically until you cancel (see section 4).
  • Free trial links. We sometimes send a business a link with a set number of free enhancements (usually 3). The link itself is the access: anyone who has it can use the remaining enhancements, so keep it private.

Resly also operates a separate set of internal print-shop tools for our own team. Those are not open to the public and are not covered by these terms.

2. What we can and can't promise

Upscaling is automatic and the result depends heavily on your original photo. A small, soft image will improve a great deal; an already-sharp image may barely change. We can promise the process will run, not that you will love the outcome.

Any dimensions, print sizes, or timings shown on the site are typical figures, not guarantees. We reconstruct detail using AI inference, which means the enlarged image is an interpretation of your original, not a recovery of information that was never captured. Faces and fine detail can change slightly. When an image is reshaped, the added area is generated: it is a plausible guess at what might be there, not what was.

Do not rely on an upscaled image where accuracy is legally or medically significant — for identification, evidence, diagnosis, or any similar purpose.

3. Refunds

Pay per image: if an image fails to process for any reason — including our image processor declining to work with it — you are refunded for that image automatically. You don’t need to ask, and we’ll email you to confirm. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.

Resly Studio and trial links: if an image fails to process, its credit or free enhancement is returned to you automatically. For a credit pack or plan charge you want refunded, contact us and we’ll look at it.

If processing succeeds but you’re genuinely unhappy with the result, contact us and we’ll make it right. We would rather refund you than have you feel cheated.

We may decline to refund purchases that appear fraudulent or abusive, such as repeated chargebacks or automated bulk submissions.

4. Resly Studio accounts, credits and plans

You’re responsible for your Studio account and what’s done with it, so keep your sign-in private. One credit enhances one image. Credits you’ve bought or been granted don’t expire and carry over from month to month.

Monthly plans renew automatically. When you start a plan, your card is charged the monthly price shown at checkout, then again every month on the same date, and that month’s credits are added to your balance, until you cancel. Changing our prices doesn’t change the price of a plan you’ve already started.

Cancel any time from the Credits page in Studio, which opens Stripe’s billing page. Cancelling stops the next renewal; the plan stays active until the end of the month you’ve paid for, and the credits you already have stay yours. We don’t charge for, or refund, part of a month.

To close your account, email us at support@reslyai.com. We may suspend an account that breaks these terms.

5. Your photo, your rights

You keep all rights to the photo you upload and to the result. We claim no ownership of either.

You grant us permission to process your photo for the sole purpose of producing your result, including transmitting it to our AI provider. That permission ends when the image is deleted. We never use your images to train AI models and we never share them with anyone beyond what is necessary to deliver your result.

By uploading, you confirm you have the right to do so — that the photo is yours, or you have permission from whoever owns it.

6. Acceptable use

You may not use Resly to process:

  • Sexual content involving minors, or any content that sexualises children.
  • Content you don’t have the right to use.
  • Content intended to harass, defame, deceive, or impersonate someone.
  • Content created to produce fraudulent documents or identification.

Our AI provider runs its own safety checks and will sometimes decline an image. That is automatic and not a judgement about you — ordinary family photos are occasionally refused. When it happens you are refunded in full.

You also may not attempt to overwhelm, probe, or circumvent the service: no automated bulk submission, no attempts to bypass payment, no scraping result links.

7. Deletion and getting your file

Download your result in time. Pay-per-image and trial results are deleted automatically 48 hours after delivery, and Resly Studio results after 7 days. After that we cannot recover them — we do not keep a copy anywhere. Uploads that are never paid for are deleted within about two hours.

This is a deliberate privacy choice rather than a limitation. If you lose your result after the window has passed, you would need to purchase again.

Your result link contains a random token. Anyone holding that link can view and download the image until it expires, so treat it as private.

8. Payment

Payments are processed by Stripe. We never see or store your card details. Prices are shown before you pay and include no hidden fees. The price you see at checkout is the price you are charged, and for a monthly plan, the price you are charged each month until you cancel.

9. Availability

We aim to keep the service running but do not guarantee uninterrupted availability. We may pause it for maintenance or withdraw it entirely. If we do so while you have an unfulfilled paid job, you will be refunded.

10. Liability

To the fullest extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid for the purchase the claim concerns (for a Studio plan, the charge for the month concerned). We are not liable for indirect or consequential losses, including lost profits or the cost of reprinting.

Nothing in these terms limits liability that cannot lawfully be limited, and if you are a consumer, your statutory rights are unaffected.

11. Changes and contact

We may update these terms; the date at the top will change when we do. The terms in force when you make a purchase are the ones that govern it. If a change affects a monthly plan you’re on, we’ll email you before it takes effect.

Questions, refund requests, or anything else — email support@reslyai.com and we’ll respond. See our privacy policy for how we handle your data.